Terms of service

Website Terms & Conditions

Please note: These Terms and Conditions are written in the masculine form for convenience only and apply equally to all genders.

Please read these Terms and Conditions carefully and in full. Section headings are provided for convenience only and shall not be considered as creating any agreement in favor of any third party.

1. General Terms and Acceptance

Browsing the website and/or purchasing any products or services offered for sale on the website constitutes your agreement to accept and comply with these Terms and Conditions.

If you do not agree to these Terms and Conditions, you are requested not to use the website or purchase products through it.

Use of the website is subject to compliance with these Terms and Conditions. The liability of the website operator is limited as set forth in this agreement.

The website operator shall not be responsible for actions and/or omissions of third parties. Users must not infringe upon the intellectual property rights of the website operator. These important provisions apply to all users of the website without limitation.

The website may be used by any person who holds a valid payment card in their name. Orders cannot be completed without providing valid credit card details or another payment method approved by the website operator.

These Terms and Conditions are written in the masculine form for convenience only, but are intended for both men and women.

2. Use of the Website

You may use the content available on the website only in accordance with these Terms and Conditions.

You may not use the website content in any manner other than that permitted under these Terms and Conditions, unless you have received the website operator's prior express written consent and subject to any conditions attached to such consent.

The website may be used for personal and private purposes only.

You may not copy, use, reproduce, distribute, or allow others to use the content available on the website in any other manner.

Commercial use of the website, including sending advertisements or conducting any other commercial activity, is prohibited without the prior written consent of the website operator and subject to its terms and sole discretion.

If advertisements are published on the website, the website operator shall not be responsible for the content of such advertisements or for any direct or indirect damages that may result from them.

It is strictly prohibited to operate or allow the operation of any computer application, software, or other means for searching, scanning, copying, extracting, or automatically retrieving content from the website.

This includes creating or using any such means to create collections, compilations, or databases containing content from the website.

3. Changes to the Terms

These Terms and Conditions may be amended at any time by the website operator at its sole discretion.

4. Privacy

The website operator will make reasonable efforts, using the means available to it, to maintain the confidentiality of users' information and prevent unauthorized access to such information.

The website operator uses advanced security systems suitable for websites. However, despite these measures, it cannot guarantee or completely prevent unauthorized access to its databases.

The user agrees that, provided the website operator has taken reasonable measures to prevent unauthorized access, the user will not hold the website operator responsible for unauthorized access to information.

During use of the website, information may be collected regarding the pages and advertisements displayed to the user, the content that interests the user, the time spent on the website, and activities performed on the website.

Such information does not personally identify the user and is therefore statistical in nature.

The website operator may retain and use this information for its own purposes, subject to these Terms and Conditions and applicable law.

The website operator may use information collected regarding website usage to produce and analyze statistical data and may provide such statistical information to third parties, provided that the information does not personally identify the user.

The website operator may disclose user information to third parties, including where the user has violated these Terms and Conditions or another agreement with the website operator, or where the website operator or a third party has received an order from a competent authority requiring disclosure of such information.

5. Violations and Remedies

The content of the website may not be copied.

Without limiting any applicable law, users may not copy, reproduce, distribute, publish, or otherwise use any content appearing on the website unless the website operator has provided prior written consent.

It is strictly prohibited to copy and/or publish photographs, trademarks, specifications, or videos from or on the website without prior written authorization from the website operator or the relevant rights holder.

The website operator may implement a notice-and-takedown procedure in cases of suspected infringement of third-party rights, including intellectual property rights, copyrights, trademarks, and other rights, at its sole discretion.

Each party shall be responsible for its own acts and omissions, including in connection with content published by that party. The website operator shall not be responsible for violations committed by third parties.

6. Rules of Conduct

Every user is required to provide accurate and truthful information.

Providing false information may constitute a criminal offense under applicable law.

Users are strictly prohibited from using offensive, abusive, obscene, defamatory, insulting, or otherwise unlawful language or content.

Any user who violates this provision shall indemnify the website operator upon its first request for any claim, demand, or proceeding brought against it by a third party.

The website operator may, but is not obligated to, take any lawful action available against users who violate applicable law or these Terms and Conditions.

In cases of violation, the website operator may immediately remove a user, content, or product from the website, provide user information to a competent authority or other relevant party, and/or take any other action it considers necessary under the circumstances.

The website operator may edit, correct, add, remove, omit, or choose not to display any content or any portion thereof, without being required to provide prior or subsequent notice.

The website operator may publish content appearing on the website, or portions thereof, through the website or other media, including user feedback or portions thereof, and may use such content for any purpose, including website promotion.

7. Limitation of Liability

The website operator shall not be liable for any damage arising from or related to the use of the website, including any act or omission of the manufacturer of the relevant product or service.

The website operator shall not have any liability except as expressly provided in this agreement and as required by mandatory applicable law.

In the event of a fundamental breach relating to the performance of an order or service through the website, the user's sole and exclusive remedy shall be cancellation of the order or service, and the user shall have no additional claims against the supplier or website operator.

If there is an obvious and material typographical error in the description of a product or service, such as a price displayed in agorot instead of shekels, the website operator shall not be bound by the erroneous information.

The services provided through the website are provided on an "As Is" basis, without any express or implied representation or warranty regarding the characteristics, features, limitations, or suitability of the services for the user's needs or requirements.

8. External Links

The website may contain links to websites that are not operated by the website operator.

The website operator is not responsible for the functionality, reliability, legality, performance, content, or quality of products or services provided by or through such third-party websites.

Accessing such websites through links provided on this website is entirely at the user's own risk.

The website operator does not guarantee that all links appearing on the website will remain functional, current, or lead to an active website.

The website operator may remove existing links or refrain from adding new links at its sole discretion.

9. Cookies

The website operator may use cookies, which are small text files stored on the user's computer or device.

Cookies may be used to provide faster and more efficient service and to reduce the need for users to repeatedly enter their personal information when visiting the website.

These files will not contain personally identifying information.

Users may configure their browser settings to prevent cookies from being stored or to delete existing cookies.

10. Website Changes, Service Suspension and Technical Support

The website operator reserves the right, at its sole discretion and without prior notice, to temporarily suspend website availability for maintenance, organization, operational purposes, or any other reason.

Changes may include modifications to the website's structure, appearance, scope, availability of services, or any other aspect related to the website and its operation.

Such changes may initially cause inconvenience, technical problems, communication interruptions, or similar issues.

The user shall have no claim, demand, or action against the website operator arising from such changes, technical problems, or suspension of website availability.

The website operator reserves the right to close the website at any time at its sole discretion.

The website operator will publish notice of its intention to close the website at least 7 days in advance. Where a competent authority decides to close the website, temporarily or permanently, the website operator shall not be required to provide prior notice.

The website operator also reserves the right to modify these Terms and Conditions at any time without prior notice.

Any modification will become effective within 7 days from its initial publication.

Users are therefore encouraged to review these Terms and Conditions each time they revisit the website.

The website operator does not undertake to provide technical support services, including support regarding the operation of the website or services provided through it.

11. Order Cancellation

Order cancellations shall be handled in accordance with the applicable Israeli Consumer Protection Law and the Consumer Protection Regulations (Cancellation of Transaction), 2010.

12. Website Security

The website operator uses SSL (Secure Sockets Layer) technology to secure communications over the internet.

The website uses security standards designed to protect customer information provided during purchases.

An SSL digital certificate is installed on the server to enable secure transmission of information.

The SSL certificate authenticates the server, creates a secure communication channel by encrypting information transferred between the user's browser and the server, and helps ensure that information sent from the user's computer reaches the website accurately and without alteration.

The website operator undertakes not to disclose customers' credit card details to any party other than the relevant credit card processing company.

Advanced security mechanisms are implemented to protect information on the website.

Unauthorized access to the website operator's computer systems may constitute an offense under applicable Israeli law.

However, because the website operates in an online environment, the website operator cannot guarantee complete protection against unauthorized access, attempted intrusion, information exposure, disruptions, or interference with computer systems.

The user is solely responsible for information transmitted through the website, and the user shall have no claim against the website operator in the event that such information is exposed to unauthorized parties.

Customer credit card details are not stored on the website operator's systems.

Payment processing is carried out securely through Stripe, a PCI-compliant payment processor.

13. E-Commerce Purchases

Purchases made through the website are subject to these Terms and Conditions.

By purchasing a product through the website, the customer confirms that they have read, understood, and agreed to these Terms and Conditions.

These Terms and Conditions constitute a binding agreement between the customer and the company.

14. Purchasing Through the Website

The website allows customers to purchase products conveniently, easily, and securely online.

Products may be purchased through the website at any time while supplies last.

Purchases may be completed only through the payment methods available on the website.

The company reserves the right to discontinue the marketing or sale of any product at any time and, at its discretion, to restrict or refuse purchases through the website.

15. Receiving Services

Some services may require user identification before they can be provided.

Where identification is required, the user may be required to register and/or identify themselves through the customer login system.

During registration, the user may be required to provide identification and contact information.

The user may be required to choose a strong and personal password for authentication.

Providing identification and contact information may be a condition for receiving certain online services.

Users are responsible for ensuring that their contact information remains accurate and up to date.

Users must keep their passwords confidential and secure and must not disclose them to others.

The user is solely responsible for maintaining the confidentiality of their password.

The website operator shall not be responsible where another person performs actions using the user's personal password or account credentials.

Use of identification systems for personalized services is personal to the user. Use of such services by another person in the user's name may constitute a violation of these Terms and Conditions and, in certain circumstances, may constitute an offense.

16. Returns and Cancellations

A transaction may be cancelled by contacting the company's customer service by email.

Cancellation will become effective only after the company sends an email confirming the cancellation request.

If the cancellation is approved, the product must be returned to the company, and all costs associated with returning the product shall be borne by the customer.

The product must be returned in its original packaging together with the original invoice, and no more than 14 days may have passed from the date of purchase.

In the event of cancellation, the company will refund the customer the order amount, less shipping costs and any applicable payment processing fee, as specified in the Returns Policy.

If the transaction is cancelled after the customer has already received the product, the customer will be responsible for the cost of shipping the product back to the company, in addition to any applicable cancellation fee.

The cancellation policy above applies only to products purchased through the website. The company will not process returns for products purchased through other sources.

17. Product Delivery and Shipping

The company will arrange delivery of the product to the address entered by the customer at the time of purchase.

The delivery period stated in the source policy is 5–20 business days.

The company shall not be responsible for delays, late delivery, or non-delivery caused by force majeure or other circumstances beyond its control.

18. Warranty and Service

The warranty covers material defects in the product and/or its operation that were caused by the company.

The source document states that Glam Li does not provide a warranty for its products.

The stated warranty period is 14 days from the date of purchase.

Users undertake not to perform any action intended to unlawfully access the website operator's computer systems or the website, scan for access paths or vulnerabilities, break security or encryption systems protecting the website and its information, or assist others in doing so.

The company is not the manufacturer of the products sold on the website. Although the company makes efforts to ensure that product information displayed on the website is accurate, manufacturers may provide inaccurate information or change the information listed on product pages.

19. Intellectual Property

All intellectual property rights relating to the website, including but not limited to copyrights, trademarks, trade secrets, organization and arrangement of website content, are the exclusive property of the website operator or third parties from whom the website operator has lawfully obtained a license.

Such intellectual property rights are protected under the laws of the State of Israel and international treaties.

These rights include the website's graphic design, databases, computer code, and other elements related to its operation.

No content from the website may be copied, reproduced, distributed, sold, marketed, or translated without the prior express written permission of the website operator and subject to the terms of such permission.

The website may not be displayed through a different design or graphical interface from that created by the website operator without its prior written consent.

20. Website Name and Domain

The name "il.co.storename", the website operator's trademarks, whether registered or unregistered, and the website's domain name are the exclusive property of the website operator.

No use of these elements is permitted without the website operator's prior written consent.

Commercial use of the website, the information published on it, its database, or other information published through the website is prohibited without prior written consent.

21. Limitation Period

Notwithstanding any applicable law, the limitation period for any claim relating to the use of the website against the website operator and/or anyone acting on its behalf, or relating to any action performed through the website, is 12 months from the date on which the claim or cause of action arose.

The user declares that they agree to this provision to the extent permitted by applicable law.

22. Indemnification

Users of the website agree to indemnify and hold harmless the website operator and/or any person or entity acting on its behalf against any damage, loss, expense, attorney's fees, or other legal expenses arising from the user's violation of these Terms and Conditions, in whole or in part, or from the infringement of any third-party rights.

23. Accessibility

The website is intended to provide accessibility to people with disabilities and was designed in accordance with the accessibility provisions of the Web Content Accessibility Guidelines (WCAG) 2.0.

Despite the website operator's efforts to make all website elements accessible, certain sections may not yet be fully accessible.

The website operator continues to work toward improving accessibility and enabling use of the website by the entire population, including people with disabilities.

If you encounter information or content that you believe has not been properly made accessible, you are requested to contact the website's accessibility coordinator.

24. Governing Law

The interpretation and enforcement of these Terms and Conditions, and any action or dispute arising from them, shall be governed by the laws of the State of Israel and, where necessary, shall be brought before the competent courts in the relevant judicial district.

The website operator reserves the right to modify and update these Terms and Conditions from time to time, subject to applicable law.

25. Delivery Address and Shipping Costs

Products will be shipped to the address provided by the customer at the time of purchase.

The source document states that customers may not collect products from the company's offices and may not collect products independently.

The source document contains an unresolved statement regarding whether the product price includes or excludes shipping costs. This should be finalized before publishing the policy on the website.